Devi - Silver Jewelry & Accessories
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Shipping Policy

Devi’s shipping charges per order are inclusive/ exclusive “of all sales tax & octroi”, for deliveries within India. For shipping more than 5 products, per style we request you, to drop us an email at (jaipurdevi@gmail.com).

ESTIMATE DELIVERY TIME

For product(s) bought online at (“www.devijaipur.com”) we deliver to all cities across India. Depending upon the destination, a parcel takes between 24 to 96 hours to reach, from the date of being shipped out from the dispatch office in Jaipur, Rajasthan, India.

Orders are shipped within 5 working days, excluding Sunday & national holidays, on confirmation of payment. Delays could occur due to Force Majeure.

Customers are requested to periodically check the status of the delivery details through the tracking code as stated online (www.devijaipur.com).

EXCEPTIONS

If you believe that the packaging has been tampered with or damaged, please refuse to take delivery of the package.

Please take a photograph of the tampered or damaged packaging and drop us an email at (jaipurdevi@gmail.com), mentioning the order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

REFERNCE TO REFUND POLICY

Please refer to the (refund policy), for parcels refused by recipient at the time of delivery and for incorrect/ incomplete postal addresses. In case there has a typing error in the postal delivery address at the time of making the payment, please drop us an email before the product(s) ordered online at (“www.devijaipur.com”) are shipped out.

DELIVERY ATTEMPTS

The Courier agent will make 3 delivery attempts and thereafter hold the parcel, at a holding station at an additional cost, which will be paid by the customer directly. Please email or call us for details for the Courier Agent’s holding station in your city.

An incorrect postal address, submitted at the time of registration will incur extra shipping costs.

CHANGES IN POLICY

We may from time to time, update this Policy and request you to periodically check the policy on this web page for any changes. Prices and shipping policy may change without prior notice. The new “Policy” will apply to all past and current users of (“www.devijaipur.com”) and will replace any prior policies of Devi & (“www.devijaipur.com”) (“www.devijaipur.com”).